YOUR QUESTIONS
FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We operate across all major national parks and adventure destinations in Uganda including Bwindi, Queen Elizabeth, Murchison Falls, Kibale, Kidepo Valley, Lake Mburo, Sipi Falls, Jinja, and more. We also support custom regional trips across East Africa upon request.
Every safari is fully personalized based on your interests — wildlife, relaxation, culture, photography, birding, or adventure. We combine expert guiding, comfortable 4×4 vehicles, reputable accommodations, flexible schedules, and meaningful community involvement for a deeply authentic experience.
Simply contact us through WhatsApp, our booking form, email, or direct call. We guide you through:
Choosing your destinations
Fixing dates
Customizing your itinerary
Reserving permits & accommodations
Securing payments
Once confirmed, you receive a full trip plan and packing guide.
We recommend booking 2–4 months in advance especially for gorilla trekking, chimpanzee trekking, and peak seasons (June–August & December–February) since permits and lodges fill up quickly.
Yes — 100%. Every trip is tailored to fit your budget, travel style, accommodation preference, and adventure goals. You can add or remove activities, upgrade lodges, adjust tour duration, or request unique experiences.
GORILLA & CHIMP TREKKING
Yes. Permits are mandatory and issued by Uganda Wildlife Authority. Nkobe Tours & Travel handles the entire process — checking availability, paying for the permit, and securing it on your behalf.
Moderate fitness is recommended. Treks can last 2–6 hours depending on the location of the gorillas or chimps. Our guides support you every step of the way, and porters are available to help carry items.
Long-sleeved clothing, hiking boots, gloves, insect repellent, a light waterproof jacket, water, and a camera. We provide a detailed trekking checklist once your trip is confirmed.
TRANSPORT & ACCOMMODATION
We use comfortable 4×4 safari vehicles with pop-up roofs, large windows, in-car charging, and enough space for bags and photography gear. They’re built for game drives and Uganda’s terrain.
Yes, we offer free airport pickup for all booked tours, plus optional drop-off services. A guide or driver will be waiting for you upon arrival.
Absolutely. We recommend options based on your budget — luxury lodges, mid-range hotels, or budget-friendly camps — and we handle all reservations for you.
PAYMENTS & SAFETY
We accept secure online payments, bank transfers, and mobile money. A deposit confirms your booking, with the balance payable before or upon arrival depending on the package
Yes. Uganda is one of East Africa’s safest and friendliest countries. Nkobe Tours & Travel ensures security by choosing safe accommodations, using trained guides, monitoring travel advisories, and offering 24/7 communication support during your trip
TRAVEL PREPARATION
Uganda is great year-round. However:
Best wildlife & trekking: June–August, December–February
Best scenery & fewer tourists: March–May, September–November
We help plan according to your preferred style of travel.
Essentials include breathable clothing, strong shoes, a hat, sunscreen, insect repellent, binoculars, a power bank, and a camera. Depending on your activities, we share a detailed personalized packing list.